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Book Review - “Blackberry Enterprise Server for Microsoft Exchange Installation & Administration” December 6, 2007

As noted in the previous post, I was offered a copy of “Blackberry Enterprise Server for Microsoft Exchange Installation and Administration” for review. This is the one published by Packt Publishing, written by Mitesh Desai and Dan Renfroe. I readily accepted the offer.

I was pre-disposed to like this book - I really was. I’ve worked with BlackBerry’s, and the BlackBerry Enterprise Server (BES), for quite some time; have written about them, and am a big fan of the devices, technology and platform.

Unfortunately, I was disappointed. Right off the bat, just looking at the book made me blink. It has a list price $44.99, and is currently available on Amazon.com for $41.03, yet it is only 166 pages of content, plus a couple of pages for the index, with an overall print quality – just flicking through the pages will tell you this – that looks like a systems administrator put this together one afternoon and printed it out on the office laser printer. And not a good, current laser printer either. The screenshots show this particularly well (and this is a “fully released” book, not an advance copy, in case you’re wondering).

Look, I know technical books “cost more”, but let’s keep things reasonable and in perspective, shall we?

So, on to actual content. The co-author and reviewer of this book are the same, and his biography is printed twice at the start of the book – sorry, but that’s sloppy reviewing and editing, and doesn’t really inspire me with confidence as to the rest of the book. And sure enough, now I’m at the table of contents, merely at page “ii”, and there’s a spacing error on one of the chapter titles. Petty? Trivial? Sure, on one level. But again – it’s an indication of the level of detail that has (not) been paid to this work.

Alrighty then, on to the real, actual content. No, I’m sorry – one more. Is it “BlackBerry”, or “Blackberry”? Yes, I know the correct answer, but it appears the folks behind this book don’t. At that point of discovery, I was tempted and inclined to stop reading the book, but I did feel obligated to continue.

So, in brief – there’s nothing in the meat of the content that isn’t already in the published RIM documentation, but there’s something to be said for having it bound together. Better quality screenshots would’ve been nice too. The text assumes you know nothing going in to this task – documenting, step-by-step, for instance, the creation of the service account and mailbox. I may have “big-company” fixation here, but I’d expect – or at least prefer – that my BES administrator already had that level of knowledge.

Look, bottom-line – if you’ve absolutely no experience with the BES, and have little to no knowledge with the underlying operating system, this probably would get you up and running – this is an “installation and administration” book, so don’t look too hard for anything in the troubleshooting area, which is a shame, because you definitely need that as well.

I wouldn’t purchase this book, and I don’t and won’t recommend it. Other opinions may vary, but this is mine. Sorry Packt.

Edited to fix typo - thanks Chris.


Book Review Coming November 16, 2007

BlackBerryEnterpriseServerI’ve been asked to review a book - Blackberry Enterprise Server for Microsoft Exchange, from Packt Publishing. I’ve done a fair bit with Blackberry systems, and my personal interpretation of the GTD methodology using a Blackberry is one of the most downloaded items I have on this site. So - having been asked, I’ll be interested to see the book when it gets here.

As it goes, I happen to know that a former colleague of mine is also reviewing this book - we?re not going to compare notes or anything during the process, so it’ll be interesting to see how our opinions of it stack up.


Rocking the Mobile Workspace… August 1, 2007

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My version of the ever-present “what’s in your gadget bag?” post… These are staged photos, as I haven’t had a chance to take a “real” picture at work or at client sites recently, but I wanted to take a moment to work through what my current mobile work setup is.  As I’m heading away tomorrow to San Antonio for the Manager Tools Conference, I needed to run through my gear anyway just to make sure everything was present and correct.

First up - that’s a flickr link photo, and there are notes on it there.  This would be my gear laid out and ready for work.  “Other stuff” is shown later.  Working clockwise from the left, what you’re looking at is:

I don’t have a cellular link for the Q1 in this setup, but give me a network cable, or WI-FI, and I’m good to go for 4-12 hours (or more), depending on what I’m actually working on.

That’s the “core kit” out and ready.  Here’s what everything looks like when it comes out of the travel bag:

940607775 

Same deal with that being a flickr link.  I laid it out like this because it’s (usually!) how the gear is stored inside the bags compartments - the top two rows here, for instance, are usually in a two-by-three pocket arrangement inside the bag.  Key differences between this photo and the previous is that everything is cased up.  In addition, you can see:

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Top Row:

Bottom Row:

And that would be, pretty much, my traveling office.  I’ve recently started carrying a 250Gb Passport drive from Western Digital around, but didn’t have that around when I took the photo.  The only “main” thing that I didn’t photograph is the mains cable for the Power Station.  That doesn’t add much bulk or weight to the kit.  My bag would usually have a couple of pens and some notepaper, a book and/or a magazine, sunglasses and my travel documents, and I’d be good to go.

Oh, the bag?  Heh.  Let’s just say I have a small “obsession” with them.  I have over a dozen, and that’s after a recent purge of them.  The one I use will depend on the type, length and “profile” of the trip I’m taking.  My current day-to-day bag, and the one I’m going to go to San Antonio with, is a Brenthaven ProLite III, originally intended for a 17″ Mac.  Has just the right number and distribution of pockets for my current needs, but it hasn’t been really field-tested by me yet, so we’ll see.  Incidentally, my day-to-day load is roundabout 10lbs; fully loaded for San Antonio, with most all of the above, and a reasonably sized book for the flights, it’s still under 20.  I can live with that.


Setup and Marketing…. March 15, 2007

… a new consultancy is more complicated and time-consuming that it appears. But it’s interesting and educational.

There’s likely some more involved thought and posting on this down the line, but I’m rapidly accumulating “stuff” like that, that I need to get written up and posted out here.


The Return February 23, 2007

OK, Ant pinged me a few days back with a sarcastic comment about whether or not I was going to write again - it’s been five months, after all. So, I know at least HE’s still reading… If there’s anyone out there that’s still reading and watching and wants to make a comment, this would be the place to do so!

I’m going to try and contribute again; I haven’t entirely worked out what the focus of that contribution should be. I know that my Blackberry and ITIL posts are still getting regular hits, so there’s certainly interest in that area. Unfortunately, I’ve “sold out”, and that’s now an area that I’m trying to make money from!

By that, I mean that I’ve been doing some consulting work on the side over the last few months (with more than one client assignment delivered, I feel that I can say that honestly now!). I’m still in the market for full-time employment, but I haven’t found the right place, or level, yet, and there are certainly some benefits to working for yourself. Only time will tell whether that offsets the negatives of doing the same.

So, if you’re still out there and reading, thank you, and “hello again!”. If you’re new, hello and welcome. And if you’re looking for a technologist, with experience in systems large and small, systems process implementation, or project and technology management, amongst other things, drop me a line - my “regular” resume is still at the top; I’m still in the process of considering how/where to indicate consultancy work up there. I’m based in Florida, but I can work remotely or locally, don’t worry about that - just let me know if you think I can help, and we’ll go from there. All my contact details are at the top of the page, or here.


Into the future… July 17, 2006

Browsing through TechMeme last night, I came across a few mentions of articles in Computerworld, on how the IT employment world is going to look in 2010. Interesting stuff always, and timely right now as I consider my next position (my current position will be “downsized” at the end of March 2007).

The first article is “The IT Profession: 2010″, and that’s followed by “Hot Skills, Cold Skills”, which was the piece that initially caught my eye.  It’s tagline is “The IT worker of 2010 won’t be a technology guru but rather a ‘versatilist.’”.  Something to think about.  Key point:

The nuts-and-bolts programming and easy-to-document support jobs will have all gone to third-party providers in the U.S. or abroad. Instead, IT departments will be populated with “versatilists” — those with a technology background who also know the business sector inside and out, can architect and carry out IT plans that will add business value, and can cultivate relationships both inside and outside the company.

Did I mention my job was coming to an end? ;)   I’m not actually losing my position to out-sourcing, although others at my current company have, but it’s obvious that this is happening even more so.  When I was asked what I do for a living, I used to reply “computer engineer” - it was never entirely factually accurate, but it was a quick way of answering, and contextually understandable by “non-techies”.  These days, I usually go with “I’m a manager”, or “technology architect”, and we can usually leave it at that.  I was missing working “hands-on” in technology, but it appears that having gone down the generalist route might actually turn out to have been a good thing.  One can but hope…

For more reading on the above, Marshall Sponder at WebMetricsGuru, has broken the story down into comment-sized chunks, but the original article is pretty easy to scan through to see what “the survey said” about which positions may be “safe” or “hot”, and which may need to be rethought.


Random Work Sample - Server Consolidation/Virtualization July 7, 2006


For whatever reasons, I’ve explained to a few people the last couple of days “what I do”. Or at least, I’ve tried to! That made me think of a piece of work I did a few days back, and I thought I’d throw it up here.

What I do, mostly, is manage technologists, engineers and so forth, and act as the man in the middle (I was going to say “interface”, but let’s not play “Bingo!” today…) between the pure technical folks, and the pure business folks.

Wearing that hat, I was having a conversation with a former colleague who’s taken on a new role with a different company. One of the first things he’s been asked to do is deploy virtual servers, thus consolidating servers. My first question to him was “Why?”. Not implying that this was a bad road to be going down, just that there had to be a “why” behind it, and that understanding that was going to be important to deliver the “how” properly. We talked it through - and yes, we partook of a couple of cold adult beverages at the same time! - and I ran through a sample of the kind of questions I’d be asking if I was in his shoes. The attached is a representation of that. For what it’s worth, it took me about ten or fifteen minutes to generate in MindJet MindManager, and then another couple to export to PDF, Word and PowerPoint format (I’m working with the MS Office 2007 Beta, and I wanted to make sure that my colleague could read at least one document that I sent him!).

If you’re looking at the document, it’d be useful to keep this in mind - this is a very high-level view, with the intent of prompting discussion. It’s by no means an indepth technical plan, assessment, or such, and nor is it complete. But it’s a starter.

If you want the actual Mindmap, you can download it here.


Addicted to “@” prefixes? June 26, 2006

Mark Hall wrote a comment to my post Implementing Getting Things Done, while using a Blackberry - Part Five that I think warrants bringing out for further exposure and discussion. Here’s what he wrote:

Mark Hall - June 24, 2006
E-Mail Processing on the BlackBerry:Just about every post I read on using GTD with a BlackBerry talks about the inability to correctly sort “@ symbol as if it is something sacred. To separate “At” context categories from Project categories I simply use an “A-” or a “P-” prefix. This sorts correctly within the BB Task application and also works on Outlook.I also have “R-Read / Review,” “S-Someday / Maybe” and “W-Waiting For” categories.

Here are some category examples (also Outlook Mailbox Folders):
A-Computer
A-Office
A-Calls
A-Home
A-Boss
P-Remodel Kitchen
P-Launch Software
P-San Diego Trade Show
R-Read / Review
S-Someday / Maybe
W-Waiting For
Reference

To facilitate processing “IN to empty” on the BB, I have set up Folders on the Outlook Mailbox that parallel my categories. This way if I read an e-mail on the BB I can process it (Do, Delegate, Defer) and then handle the email correctly (see below). To File an email: 1) click the Scroll Wheel; 2) Scroll to and select “File” 3) Scroll to the desired Folder and click the Scroll Wheel; 4) click File – the mail is moved to that folder and out of “IN.”

DO: If I decide to take the action right away and there is no pending response AND I do not need the mail for future reference I delete it (of course there is still a copy in my “Sent” folder). If I think I will really need it, I File it in my “Reference” folder (for later processing at the desktop).

DELEGATE: If I reply or forward the email and there is a response pending, I File it in the “W-Waiting For” Folder.

DEFER: If there is an action needed that will take longer than 2 minutes, I File it in the appropriate context Folder (which parallel my categories). This moves it out of my IN and into the context folder. If it is something with no action and I simply want to read later (i.e. an e-newsletter), I move it to “R-Read / Review.”

When I’m back at my desktop, I perform my daily/weekly review of all these folders along with my calendar, tasks and notes. I also move things out of “Reference” into my Outlook “Personal Folders/Reference.” There are differing views on if this should be a flat structure or a hierarchical structure. In either case, things can be searched for with the Outlook Tools/Find/Advanced Find.

I am using Outlook 2003 with the 7290 and BB OS v4.1.0.292.

Any questions / feedback: mark.hall@yahoo.com.

I don’t know that I’d consider the “@” prefix to be sacred, but it’s a valid point that it’s the default, and that perhaps situationally it makes sense to change it. People come to it naturally enough - it’s the prefix that David Allen uses in his process, and writes about in his book. It’s also, for instance, the default in the NetCentrics GTD Add-In. I don’t know if that’s a changeable default either, although I seem to recall it is. I don’t have that application installed any more, or I’d head on over and check.

For myself, the reason I don’t have that add-in installed anymore is that I’ve moved over to using Beta 2 of Microsoft Outlook 2007, which has its own GTD-like integrated method of handling tasks, deadlines, and so forth. I haven’t fully integrated that into my Blackberry usage routine yet, and in fact changing around some of my “internal systems” is one of the reasons that posting has been light here recently. The revised integration will no doubt make its way here as a separate post one day in the future. In the meantime, I think Mark’s post makes a lot of sense, and should definately be considered alongside the rest of the process that I initially wrote about.

One last tip for the Blackberry that may be of use - Mark refers to the Filing method, and shows the menu approach to it. From either a message list, or after you’ve opened a message, you can also hit the “I” key (that’s “eye” not “one”), and you’ll be taken straight to the filing dialog.


Blackberry Enterprise Server Express Announced May 4, 2006

This was announced yesterday. Definately a step-up from the Desktop Redirector option! Makes me a lot happier about having to move from a corporate Blackberry to a personally-owned device sometime in the next year.

Research In Motion - News

RIM Announces BlackBerry Enterprise Server ExpressSoftware Now Available as a Free Download with New BlackBerry Device Purchase

Waterloo, ON - Research In Motion (RIM) (Nasdaq: RIMM; TSX: RIM) today announced the immediate availability of BlackBerry® Enterprise Server Express™, a new offering aimed at small and medium-sized businesses, branch offices and companies new to BlackBerry. BlackBerry Enterprise Server Express provides the same enterprise-level security, reliability, features and functionality of BlackBerry Enterprise Server v4.1 and is available as a free download from RIM via the Internet to any customer who purchases a new BlackBerry device.*

BlackBerry Enterprise Server Express provides tight integration with
Microsoft® Exchange, IBM® Lotus® Domino® or Novell® GroupWise® to
enable secure, pushed-based wireless access to email, organizer,
Internet and intranet applications. BlackBerry Enterprise Server
Express software comes with a single user license and is upgradeable to
support up to 15 users (with purchase of additional client access
licenses). It can also be upgraded beyond 15 users (with the
purchase of an electronic unlock key) to a full BlackBerry Enterprise
Server.


RIM being sued by Visto May 2, 2006

From the “Here We Go Again” files…

Visto sues RIM for patent infringement - Computerworld

MAY 01, 2006 (IDG NEWS SERVICE) - BlackBerry users have another patent lawsuit to worry about. Just weeks after their service was nearly shut down by a lawsuit brought by NTP Inc., the wireless e-mail devices are now being threatened by legal action brought by software provider Visto Corp. In a lawsuit filed Friday in the U.S. District Court for the Eastern District of Texas, Visto claims that Research In Motion Ltd.’s (RIM’s) BlackBerry service violates four Visto patents. The lawsuit seeks unspecified damages and asks the court to shut down BlackBerry’s service in the U.S.

Clearly one to keep an eye on. RIM settled with NTP just two months ago, for $612.5 million. Hopefully this one won’t drag on as long as the previous drama did, but I wouldn’t count on it.

From Blackberry Cool, the patents being sued over are:

It goes without saying that RIM is disputing this - “RIM believes it does not infringe Visto’s patents and will file its legal response in due course” is the appropriate quote. A countersuit is a distinct possibility.


iPod - Add-on Software March 10, 2006

Black iPod Having had the iPod for a little while now, I’ve accumulated a few “extra” pieces of software for it, to “enhance the experience”… This post is for the inevitable day that I have to rebuild my PC, and I need to recall what it was that I had installed for the iPod! That said, if you haven’t come across these, and you’re reading this, maybe it’ll be of use to you.

1. iTunes. “Goes without saying?”. Not so much, when you see the next piece of software. I could do without it, but it’s not actually that bad a piece of software.

2. Anapod Explorer

My iPod is set to sync and connect to my home PC. But I work with a laptop, and that’s what goes with me when I travel. It’s not beyond the bounds of possibility that I might want to add or remove music or (especially) podcasts on the road. Can’t use multiple copies of iTunes - and my laptop is setup to sync to a Shuffle, anyway, but that’s a whole other story - so Anapod takes care of it. Some other benefits:

Anapod does a bunch of other stuff, and the full version only costs $30. I’m sure I’ll play with the photo sync, the SQL database, etc., in due course, but the above two features were “must haves” for me.

3. Videora iPod Converter

I’ve got a video iPod, so naturally I want to watch some of the AVI’s that I’ve accumulated on it, especially when I’m travelling. This is pretty much “fire and forget” - set the bitrate and so forth that you need the first time, and it stays remembered. Have it convert one file, or throw a bunch into the queue and leave it alone to get on with it. Takes roughly 30 minutes for a one-hour AVI on my machine at home, so typically, I have this work on a batch of files overnight. The output directory - which can be separate from the input directory - is remembered as part of the overall settings, and I use a dedicated directory for the outputs, so I just have to run a quick “import” on it with iTunes in the morning, let the sync process run, and the job’s done.

Videora will also do conversions for Tivo, XBox360, and PSP’s, if that’s of any use to anyone reading this.

4. Abstract Void

Used for changing the “Show” tag on files that have been converted with Videora. The iTunes interface doesn’t allow for the changing of this tag - I haven’t explored yet whether or not Anapod can take care of it. In the meantime, this takes care of everything for me. You need .NET Framework 2.0 installed for this.

5. Fairuse Wizard

Got it, but not using it; this is a consistently good DVD-ripper. Very, very slow, it must be said. DVD ripping isn’t something I need to do at the moment, but if it was, this would be the tool that I’d turn to first.

Credit for the pointer to Anapod and Abstract Void goes to Ant, who has clearly spent a lot of time getting his iPod the way he likes it!

The above tools, plus a set of A/V connection cables and a spare sync cable tucked away at the bottom of my laptop bag, makes for a very nice little box. I was late to the party on this - as I always travel with a laptop, I’ve just gone with having the music or the video stored on there. The convenience factor of a device in this form factor is definately not something to be sniffed at, however.


RIM vs NTP - It’s Over March 3, 2006

Just saw a Computerworld bulletin, and it seems that this is over and done with:

According to NTP, the deal covers all current NTP patents involved in the litigation as well as future NTP patents. “All of RIM’s past and future products, services and technologies will be covered as well as all RIM customers and providers of RIM products and services, including wireless carriers, distributors, suppliers and ISV partners,” NTP said in a statement. “The agreement permits RIM and its partners to sell its products, services and infrastructure completely free and clear of any claim by NTP….”

Final cost?  $612.5 million.

Guess I can update my timeline later on and then stop thinking about this!


New iPod Time… Fun Getting Videos To Play March 1, 2006

Black iPod I waited until the Apple “Special Event” happened yesterday before buying an iPod - a “proper” video model would have been nice, as that’s going to be my primary use for it, above and beyond music, but hey, this does the job. Both Katy and Ant made comments in the “This Week…” post, regarding the black iPod vs. the white one; I think I was already leaning towards the black one anyway, so that was easy. It’s disappointing that the “official” accessories are still primarily white, though. I imagine I’ll go hunting eventually, and get the co-ordinated stuff, but I was in a one-stop-shop mode yesterday, so my shiny new black iPod also has shiny white a/v cables, a universal dock, and a camera attachment. Ah well.

I like the looks of the new Mac Mini too… I could be tempted to put one of those in my lounge as a media system - not media necessarily in the “Windows Media Center Edition” sense, as I don’t need a tuner, etc., but media as in a dedicated, quiet, low-profile system to run iTunes and so forth. Have to do some thinking, and see how the initial reviews on it turn out… It’s all HP’s fault - they gave me an iPod shuffle as a giveaway a while back, and slowly, more and more Apple gear is creeping into my home and life.

A “customer comment” note, however - Apple, whoever decided to use something in the order of two-point text for the serial number on the back of the iPod… Thanks. Thanks a lot. I can’t tell you how much I enjoyed finding something to magnify the text with, and then dealing with the reflective back surface of the iPod while trying to read that serial number… I can’t tell you how much fun that was! (I know, sarcasm is low humor. Sometimes I can’t help it!).

After setting up the iPod, I dropped a couple of video files over to it, using 3GP_Converter, as pointed out to me by Ant, here. I immediately realised that I was having the problem he then talks about, but unlike him, I didn’t have an older version of firmware to downgrade to. Hmmm… Anyway, thanks to the posts over at iLounge here, and the more organized sticky-thread I went with the general view that this wasn’t really a bug, but more a change in acceptable tolerances for MPEG wrappers. So, off to find software that would convert my existing AVI files and so forth. And free is always good.

I ended up using Videora (that’s a direct link to the EXE, folks) after reading the PSP 9 forums. Initial testing looks good, taking about 15 minutes per one hour AVI recording. Still figuring out the “best” settings for the program, but the main point is that I can now readily drop video to the iPod again, and the sound doesn’t drop off after thirty seconds.

‘course, simple as all that above sounds, it happened after I’d spent a couple of hours trying different ways to get the 1.1 firmware to play the 3GP_Converter generated files. I’ve now got an iPod called “IPOD” on my computer, and I’ll have to go googling later to figure out how to change that.


A Peaceful and Productive Day February 27, 2006

Ingredients:

* Blue skies and sunshine are optional, but it’s not really as good without it.
** Fresh ground coffee is not optional!

Method
:

Result:

Increased productivity and reduced stress while working at home. Actually, with the exception of the Chatterbox (which is actually attached to a “comms” laptop at home) I could have been using all of the above almost anywhere – home, Starbucks, wherever. The point is that I’m lucky enough to be able to work at home when my projects and commitments come together appropriately, and prompted by some posts I saw today about “working from the bag”, I thought I’d throw in my two-penn’orth.

  1. Office Phone Calls. I diverted my office phone to voicemail before leaving on Friday, although I could have done it over the web today if I’d forgotten (I like Cisco Unity!). Voicemail is delivered to my email as an MP3, which then forwards to my Blackberry. I can’t play the MP3 on my Blackberry, but I can see that the message is there, and decide when to retrieve it. Anyone who may need me urgently has my cellphone (Blackberry) number anyway, so I’m reachable, but this extra filter helps keep me moving along. If I needed to get into a “proper” work call, my Cisco softphone would’ve worked perfectly well. The same Bluetooth headset for my Blackberry would work with my laptop for the softphone.
  1. The Vosky Chatterbox is a quick-and-easy way to take personal calls, if I’m on a break or otherwise inclined, while leaving my hands free to keep working away at a keyboard. It’s also really easy, as I use Skype, to click the mouse a couple of times and make sure that any personal calls also go to voicemail.
  1. Physical Layout. From where I was working, I was four paces from the kitchen (and that nice, fresh coffee…), and twelve paces from the bathroom. I haven’t tried to calculate it yet, but I know that made a significant time saving today!
  1. Digital is great, but know when to use pen and paper. It was quicker to take my hands off the laptop and make a quick note in the Circa than it would’ve been for me to use multiple applications on the laptop today. That would have been a different story if I’d been working at my desktop, with the two monitors – the moral of the story is choose the right tools for the job.
  1. Contactability… Trillian on my desktop, Skype on my desktop and laptop, and Tello on my Blackberry, as well as email access on my laptop and Blackberry, and I think I’ve been pretty reachable! Given I work with an international team, and I also don’t sit anywhere near the folks I regularly interact with when I’m IN the office, this doesn’t throw any great issues into my workplace/working methods.

Not a lot of face-to-face, or (today) remote contact with the team and colleagues via IM, etc., but it’s the same general principle as the “out of the bag” posts – it’s not always about being “at the office”; sometimes it’s just about “what you get done”, and the overall benefits that can bring, and the comforts you can experience as a result of that.

All in all, a very productive, pleasant and comfortable day.

I’m going to do it all again tomorrow J


This week…

… I was going to buy a new iPod, probably one of the 60Gb ones.  And I thought the only choice I had to make was whether to get it in white, or black.

Seems I’ll have to wait a little longer to decide.

On Tuesday, Apple will be announcing “fun new products“.  As one of those products might be a new video iPod, I’ll wait…

And then on Thursday, Microsoft will be telling us about their Origami product, which the early reports (leaks) and speculation has as a multi-purpose, video, audio, etc. etc. handheld device.

So, hopefully, I’ll know by Thursday which device I’ll be going for.  Of course, if neither of the new products are going to be available any time soon, I’ll go with the iPod anyway - at least I know it’ll do what I want it to do, and it’ll fit into the rest of my computer/audio/video equipment quite nicely.


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